Afitpilot Privacy Policy
Privacy Policy
Last updated: January 2025
Introduction
Afitpilot™ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fitness coaching platform and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
- Account Information: Name, email address, password, and profile details
- Training Data: Workout logs, performance metrics, RPE (Rate of Perceived Exertion), training goals, and fitness preferences
- Health Information: Age, weight, height, fitness level, injury history, and medical conditions (when voluntarily provided)
- Communication Data: Messages, feedback, and support requests
- Payment Information: Billing details processed through secure third-party payment processors
Information We Collect Automatically
- Usage Data: How you interact with our Service, features used, time spent, and navigation patterns
- Device Information: Device type, operating system, browser type, IP address, and unique device identifiers
- Location Data: General location information (country/region level) for service optimization
- Website Analytics: Data collected through Google Analytics 4, including page views, user interactions, and website performance metrics (with IP anonymization enabled)
Information from Third Parties
- Social Media: If you connect social media accounts for sharing or authentication
- Fitness Platforms: Data from connected fitness apps or platforms (with your consent)
- Analytics Providers: Aggregated usage statistics and performance metrics
How We Use Your Information
Service Provision
- AI Coaching: To provide personalized training plans and adaptive workout recommendations
- Progress Tracking: To monitor your fitness journey and provide insights
- Communication: To send training updates, tips, and service notifications
- Account Management: To maintain your account and provide customer support
Service Improvement
- Product Development: To enhance our AI algorithms and improve user experience
- Analytics: To understand usage patterns and optimize our Service through Google Analytics 4
- Website Optimization: To improve website performance, user experience, and content based on analytics data
- Research: To conduct anonymized research on fitness trends and training effectiveness
Legal and Safety
- Security: To protect against fraud, abuse, and unauthorized access
- Compliance: To meet legal obligations and regulatory requirements
- Dispute Resolution: To resolve conflicts and enforce our terms of service
Data Sharing and Disclosure
We Do Not Sell Your Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our Service (payment processing, cloud storage, analytics providers including Google Analytics)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales (with notice)
- Consent: When you explicitly consent to sharing for specific purposes
Aggregated Data
We may share anonymized, aggregated data that cannot identify you individually for research and industry insights.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication protocols
- Regular Audits: Security assessments and vulnerability testing
- Staff Training: Regular privacy and security training for our team
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our Service
You may request deletion of your account and associated data at any time, subject to legal and operational requirements.
Your Rights and Choices
Access and Control
- View: Access your personal data and training information
- Update: Correct or modify your information
- Delete: Request deletion of your account and data
- Export: Receive a copy of your data in a portable format
Communication Preferences
- Newsletter: Opt out of marketing communications
- Notifications: Manage push notifications and email preferences
- Data Processing: Object to certain data processing activities
Exercising Your Rights
To exercise any of these rights, contact us at privacy@afitpilot.com or use the settings in your account.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses
- Adequacy decisions
- Other legally recognized transfer mechanisms
Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
Analytics and Tracking Technologies
Google Analytics 4 (GA4)
We use Google Analytics 4 to understand how visitors interact with our website. This service helps us:
- Analyze website traffic and user behavior
- Understand which pages are most popular
- Improve our website's performance and user experience
- Track conversion events and user engagement
Data Collected by Google Analytics:
- Page views and navigation patterns
- Device information (browser type, operating system)
- General geographic location (country/region level)
- Referral sources (how you found our website)
- Time spent on pages and user interactions
Privacy Protection:
- We have enabled IP anonymization, which means your IP address is truncated before being sent to Google
- We do not collect personally identifiable information through Google Analytics
- Google Analytics data is processed according to Google's Privacy Policy
- You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze usage patterns and improve our Service
- Provide personalized content and recommendations
- Enable Google Analytics functionality
You can control cookie settings through your browser preferences. See our Cookie Policy for detailed information.
Third-Party Services
Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to these external services. We encourage you to review their privacy policies.
Google Analytics: We use Google Analytics 4 to analyze website usage. Google's use of data is governed by their Privacy Policy and Terms of Service. You can learn more about how Google uses data from sites that use their services by visiting How Google uses data when you use our partners' sites or apps.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last updated" date
- Notify you of material changes via email or in-app notification
Your continued use of our Service after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@afitpilot.com
Address: Afitpilot Privacy Team
Response Time: We aim to respond to all privacy inquiries within 30 days
Regional Privacy Rights
European Union (GDPR)
If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to data portability and the right to lodge a complaint with a supervisory authority.
California (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how we use it.
Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate.
This Privacy Policy is effective as of the date listed above and applies to all users of the Afitpilot Service.